MoveBills.com (“MoveBills”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our platform and services.
By accessing or using MoveBills, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Information you provide directly, including:
- Full name
- Email address
- Phone number
- Business name
- Billing address
- Account login credentials
- Subscription and payment information
1.2 Customer Information
Information uploaded or stored by users in the platform, including:
- Customer names
- Customer addresses
- Customer contact details
- Invoice information
- Receipt information
- Transaction records
1.3 Payment Information
Payments may be processed through third-party payment providers. MoveBills does not store full payment card information.
Payment providers may collect:
- Card details
- Bank account information
- Mobile money details
- Payment authorization information
Users should review the privacy policies of the relevant payment providers.
1.4 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage activity
- Access times
- Cookies and analytics data
2. How We Use Information
We use collected information to:
- Provide and maintain the platform
- Create invoices and receipts
- Generate payment links
- Process subscriptions
- Maintain customer address books
- Provide dashboards and reports
- Improve user experience
- Monitor platform security
- Prevent fraud and abuse
- Send service notifications and updates
- Respond to support requests
- Comply with legal obligations
3. Cookies and Tracking Technologies
MoveBills may use cookies and similar technologies to:
- Keep users signed in
- Remember user preferences
- Improve platform performance
- Analyze usage trends
- Enhance security
Users may disable cookies through browser settings, though some platform features may not function properly.
4. Sharing of Information
We may share information with:
4.1 Service Providers
Third-party vendors who assist in operating the platform, including:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Customer support tools
- Email and notification services
4.2 Legal Compliance
We may disclose information if required by law, court order, or governmental request.
4.3 Business Transfers
If MoveBills is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction.
We do not sell users’ personal information to third parties.
5. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain legal and accounting records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Users may request deletion of their accounts, subject to legal and operational retention requirements.
6. Data Security
We implement reasonable technical and organizational safeguards designed to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss or destruction
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. User Responsibilities
Users are responsible for:
- Protecting account credentials
- Ensuring lawful collection of customer data
- Maintaining backups where necessary
- Complying with applicable privacy and data protection laws
8. International Data Transfers
Information may be stored or processed in countries outside your jurisdiction where our service providers operate.
By using MoveBills, you consent to such transfers where permitted by law.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain uses
- Request data portability
- Withdraw consent where applicable
Requests may be submitted through our contact information below.
10. Third-Party Services
MoveBills may contain links or integrations with third-party services and payment providers.
We are not responsible for the privacy practices or content of third-party services.
Users should review third-party privacy policies independently.
11. Children’s Privacy
MoveBills is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on the platform with a revised effective date.
Continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have questions regarding this Privacy Policy, please contact:
MoveBills Support
Website: https://movebills.com
Email: privacy@movebills.com